Our Story

EPR Systems

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EPR Systems is a leading provider of smart and cutting-edge Municipal software. Our team of experts is dedicated to providing our customers with the best possible service. We are committed to understanding your needs and developing solutions that meet your specific requirements. We are also committed to providing ongoing support to ensure that you are always able to get the most out of our products and services. Our customer-centric approach has made us a leader in our field. We are proud to have a long history of providing our customers with the solutions they need to succeed.

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EPR Group Technology

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• Microsoft development environment based on SQL Server database - This development environment is flexible, guarantees a user-friendly interface, and makes it possible to tailor the products to the unique needs of each local authority.
   

• Available for use with the new cloud computing infrastructure - This work environment enables remote work from any location with an Internet connection and guarantees ongoing maintenance of the database, complete online backups, and information security according to international standards.

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The People of EPR Group

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• Dozens of specially trained professional employees, including in its online support center, offer a supportive approach and are highly dedicated to satisfying clients' needs. Some of them have even previously worked at local authorities (e.g. as finance managers or bookkeepers).
   

• Personal relationships with customers as part of the group's corporate ethos, which places clients at the forefront of any professional activity.
   

• These ensure that EPR Group's team has an in-depth understanding of the customer’s needs. Adding this to a highly service-oriented organization, it is, therefore, no surprise that EPR Group offers its customers solutions that fit them perfectly.
   

Maintaining 1st Class Quality at EPR Group

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In recent years, there is a growing understanding of the need to secure the authority’s information and protect it from malicious elements trying to hack in and make use of your data. Many changes have taken place in favor of the responsibility for, and protection of your information with the amendment of the Privacy Protection Act in May 2018. EPR was prepared for these changes in advance, as the company provides services under the most stringent conditions.

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International standards attesting to the highest level of information security:
 

ISO 9001 – Quality Management at EPR Systems, especially in the service field.
 

ISO 27001 – Establishment, management, and maintenance of the data security at EPR Systems.
 

ISO 27799 – Management and data security in the healthcare systems of EPR servers.

HIPAA Statement – Management and protection of medical information and of all related actions on the EPR servers.

 

And, of course, compliance with the Privacy Protection Act and its amendment, including:
 

1. Guidance on compliance with the Privacy Protection Act, provided by attorney Dan Hay.

2. Meeting the highest levels of security for all the organization’s servers.

3. Conducting a risk survey, and Penetration Tests performed by a leading security company.

4. CISO certification for EPR’s systems.

 

EPR Systems - a company you can rely on.